SERVICES

 

Reception

The hotel reception is open 24/7 with young enthusiastic language students. Mr Selha, Miss Bunthorn and Miss Sreynich all speak English and love meeting travelers from different nations.

From here we coordinate not only your in-house hotel experience, but also excursions and recreational time spent outside the hotel.

Transportation

We provide Tuk Tuk, taxi, limousine, mini-bus and even helicopter transfers in & around and above Siem Reap province.

A fleet of ten bicycles are on standby for your ‘exercise sessions’ and for guests who prefer to venture out into the Cambodian countryside, exploring at your own pace.

Your Tuk Tuk Service..!

We have three Tuk Tuk drivers available for your convenience

day & night…

Mr Rath, Mr San & Mr Ron all speak excellent English.

They are extremely safe drivers and their local knowledge is excellent.

Once you decide on your departure time from the hotel, kindly inform Reception twenty to thirty minutes in advance. This ensures no delays or waiting time for you.

(In most instances, one or more Tuk Tuks are on standby at the hotel during the day)

Airport Transfers

Included in your reservation, we provide a complimentary one way airport transfer upon arrival.

(Normally airport to hotel transfers are USD $5)

Visa Upon Arrival

Obtaining your visa upon arrival is an easy process and takes around 20 minutes. The 30 day tourist visa costs USD $30. Arriving with a passport photo is also recommended.

Life’s An Adventure – By Bicycle..!!!

A fleet of ten classic oriental step-through bicycles are ready & waiting for you. Well maintained and serviced each month, we set you on your way with a map, water bottle & safety lock.

Full day hire fee – ‘flat rate’ – per bicycle is USD $3 per day

Private Car, Mini-bus or Helicopter.

Should you require your own private sedan car & driver or a mini-bus service, we can coordinate this service for you from Reception.

For those “High-flyers”, who prefer a birds-eye view of Siem Reap & Angkor Wat, we can arrange a helicopter for your sightseeing interests. Reservations are 24 hours in advance & subject to weather checks.

 

Guest / Room Facilities

  • Unlimited Internet access throughout the hotel
  • Security Safe
  • International satellite TV (90 Channels) – International News & Sports
  • Mini Bar
  • Complimentary Tea & Coffee
  • Hair Dryer
  • Air Conditioning remote control
  • Bathroom Amenities
  • Bathrobe
  • Electricity 220V
  • In-room smoke detector
  • Smoking area : outside lounge deck

Hotel Facilities

  • Thirty well-appointed stylishly designed modern rooms
  • One al la carte, brasserie style restaurant
  • Cocktail bar & barista coffee service
  • Outdoor swimming pool
  • Luggage storage
  • Khmer traditional massage

 Power Supply

Your room has 220V mains electricity

Plug sockets are mostly 2 pin plugs

There is one 3 pin socket in each room

Adapters are available from Reception

Power-Cuts

In the event of district power-cuts, we have an on-site generator. Depending on time of day,

this activates within 15 minutes….or sooner.!

Room Key – Power Slots

Your room key initiates the power supply

when inserted into the wall slot. This includes the

fridge & other amenities. Should you require

ice for room beverages, kindly ask Reception for room service.

Television Channels

There are 90 local, regional & international TV channels.

These range from Khmer, Thai, Chinese and Japanese, to European languages & English.

For a full menu of each channel please ask at Reception.

Air Conditioning

Each air-conditioner is independent & remotely controlled by you, to suit your personal climate comfort.

The recommended setting is “23 Degrees Dry”

Daily Housekeeping

The ladies from housekeeping will clean & tidy your room each day.

If you prefer no room refreshment, please display the

Room Tag Sign on the outside of your door…

“Please Do Not Disturb”

Laundry Service

We provide a same day laundry service for your personal items. The fees for wash & press are USD $4 per day, as required. Please place your in-room laundry basket at Reception before 9.00am, to ensure a speedy return delivery by 6pm..!

THE OASIS SWIMMING POOL

We apply the strictest daily hygiene standards regarding swimming pool care. This includes daily chlorine treatment & vacuum cleaning. The pool is 12m in length, 5m in width & 1.5m at the deep end…

Please note – there is no lifeguard on duty and swimmers use this facility entirely at their own risk.

Khmer Massage

Traditional Khmer massage is a highly recommended self indulgent experience. By appointment, trained and experienced therapists get to grips with your aches & pains, ensuring a relaxing and stress free stay.

  • Traditional Khmer Massage & Spa

Location                               : Optional in-room massage or dedicated massage room

Hours                                   : 10am – 8pm daily & nightly

 

Hotel Services & Facilities

Service Hours

  • Reception – Open 24 Hours
  • Security – CCTV 24 Hours / Night Watchman 6pm-6am
  • Breakfast menu 7.00am – 10.00am
  • Lunch menu 10.00am – 3.00pm
  • Poolside & Room Service Pizza Menu – 3.00pm – 9.00pm
  • Swimming Pool – Open at sunrise, closed 9.30pm

Additional Guests Services

  • Airline/ coach / ferry ticketing
  • Daily housekeeping
  • Same day laundry service
  • Currency exchange
  • Major credit cards accepted
  • Tuk Tuk / Taxi / Limousine hire
  • Emergency medical service
  • Bi-lingual reception staff

 

  • Check-In Time 14:00 pm / Check-Out Time 12.00 midday